Blog
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Preserving the Knowledge of Retiring Employees Starts Before the Handover
An organisation can document a retiring employee’s procedures and still lose the judgement that made them work. Preserving the knowledge of retiring…
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Exit Interview Knowledge Transfer Best Practices Start Before the Interview
An exit interview can explain why someone is leaving and still leave the next person unprepared. The knowledge most likely to matter often sits in…
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Onboarding New Employees with Company History: A Practical Framework
Company history earns its place in onboarding when it explains how the organisation learned to make decisions. A timeline can mark important dates,…
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Preserving a Company’s Culture During a Merger: What Must Carry Forward
A merger can bring two organisations under one name while quietly removing the judgement that made each distinctive. Culture lives in the decisions…
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The Business Case for a Corporate History Project
A corporate history earns approval when it serves the organisation’s work today. The business case for a corporate history project begins with a…
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Documenting a Company’s Founding Story: From Milestones to Meaning
A founding story earns its place by preserving the decisions behind the milestones. A timeline can record when a company launched or reached a…
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What Is the Empathy Effect in Recorded Testimony?
Empathy is an operational discipline that quietly atrophies when left unpractised. Distributed organisations often watch their culture fracture under…
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Authenticity in Testimony: Provenance Over Perception
Seeing a human face speak on screen no longer proves that a person uttered the words. For decades, historians and leaders relied on visual cues…
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Preserving Human Testimony: A Checklist for Trustworthy Oral History in the Age of AI
A video recording is no longer default evidence that a person actually spoke those words. For archivists, curators, and organisational leaders,…
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Beyond the Oral History Release Form: The Rise of Consent Architecture
A signature on a paper document is a static moment in a digital world. For decades, the oral history release form was the standard for…
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What Is Provenance at Capture? Securing Authenticity in the Age of Synthetic Media
A recording of a person is no longer evidence that the person actually spoke those words. We have entered an era where synthetic media can…
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Succession Planning and Knowledge Capture: Securing the Human Layer
An organisation’s most vital asset is the quiet substrate of judgment held within its leaders. When a veteran departs, the company often settles for…